ReturnsGlee Pantry

Cancellation, Returns And Refunds

Cancellations

  • You may cancel purchases at any time before we dispatch your package.

Returns

  • Once shipped, you may request for a return of purchased items, within 7 days from the date of receipt, under the following conditions :
    • The incorrect item has been delivered.
    • The item and/or its packaging has been damaged.
    • The item has past its “Best Before” date or has expired (unless purchased under quick sale specials).
  • You may arrange directly with Glee Pantry on the Return.
  • In the case where an incorrect item was delivered, we will deliver the correct item and collect back the item for Return, provided it has not been opened.
  • In the case of damaged or expired item, we will arrange to collect back the item for Return.

Refunds

  • Upon completion of the cancellation or the return process, please allow 3 working days for us to process the Refund directly to your bank account.
  • We do hope that you continue to have a pleasant shopping experience with us, despite setbacks that we may encounter from time to time. We look forward to your continued support as part of our community.

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